11:00 – 11:45 What I Know For Sure- Lessons In Running a Grooming Business.
Running a business is hard work, and we all need a little help and encouragement along the way. I started my grooming business as a mobile-one-gal-show and grew it to a beautiful team of 20. Over my 12 years of being in the grooming profession, I have experienced great successes, but believe me, I have also experienced tremendous heartaches. My heartaches included almost closing my doors due to financial struggles (twice), suffering a life-altering illness (breast cancer), and trying to flounder my way as an employer with little to no experience. I have learned life-changing, positive learnings along the way, and would love to share some of these lessons and my journey to their discovery with you!
1:00 – 2:00 How I got 500 Cat Clients on a 6-8 Week Schedule. Connie Buchanan
Working less and making more is the best Cat Grooming secret! I will share the strategies our salon, PreZoomably Cats: Feline Groomz & Roomzhas implemented to keep cats coming through our doors!
Are you “Feline Adventurous”? If so, join me on my journey and I will walk you through how I achieved a wondrous clientele and how we keep them coming back.
Together we will:
- learn the why, what & how rule
- discuss why understanding who your client is, is so important
- recognize how education and knowledge is always priority #1
- look at how to goal set and create a follow-through formula for success
- discuss ways to delight your clients and keep them coming back for more; via promotions, social media, email, print materials and more!
Join me for a fun-filled seminar of tips and information on building a person-to-person relationship with every customer. The more personal and authentic the link, the more indispensable it becomes. At the end of the seminar, I will share my Free Ebook “The Cat Clientele Conquer Kit” with all attendees. Regardless of whether you groom cats or dogs, the information shared is universal with ideas to Conquer Those Clients!