Terms of Service & Waiver Form.
ZOOM ZOOM GROOM, PREZOOMABLY CATS & APEX ACADEMY OF PROFESSIONAL GROOMING & ANIMAL ARTS RELEASE FORM
Please read carefully. This agreement includes a release of liability and waiver of legal rights. It deprives you of the right to sue Zoom Zoom Groom, PreZoomably Cats, or Apex Academy of Professional Grooming and related parties.
DO NOT SIGN THIS AGREEMENT UNLESS YOU HAVE READ IT IN ITS ENTIRETY.
Seek the advice of legal counsel if you are unsure of its effect. This is a grooming policy, procedures and dogs/cats release, waiver of liability, assumption of risk and indemnification agreement.
ZOOM ZOOM GROOM, PREZOOMABLY CATS & APEX ACADEMY OF PROFESSIONAL GROOMING & ANIMAL ARTS RELEASE FORM
I am aware and understand that Zoom Zoom Groom/ PreZoomably Cats has a school named Apex Academy of Professional Grooming & Animal Arts. and due to the fact it is a teaching facility, a student may be helping one of the instructors or groomers in providing services to my pet.
If the owner's pet is hurt or becomes ill, Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming has permission to obtain immediate medical care from the veterinarian of our choice, should the pet's veterinarian not be accessible. The Pet owner agrees to pay all costs for medical treatment provided unless illness or injury is a direct result of the negligence of the Zoom Zoom Groom/ PreZoomably Cats/Apex Academy of Professional Grooming employees.
At Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming, all pets are treated by the employees with the utmost care and due diligence. Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming will not be held responsible for clipper burn and/ or minor nicks resulting from the grooming of matted, neglected coats- or for irritation caused by removing coat from pets possessing mild to severe skin allergies, nor will we be held responsible for stressful effects grooming may have on a geriatric pet.
Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming must be notified 24 hours of any claims by the owner regarding compensation for medical attention given as a result of the alleged negligence of our staff. In the event of a dispute over the owner's claim, Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming will personally consult the attending veterinarian before settling any claim.
Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming is not responsible for any allergic reactions resulting from the manufacturer's recommended usage of any products. We take great care in selecting the best natural products and have few situations with reactions- in saying this, your dog/ cat may have extreme needs that go beyond the care we provided.
Please let us know within 24 hours, and we will do everything we can to help- even if it means giving your dog an extra oat-meal bath. Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming is not responsible for pre-existing medical conditions or the aggravation of those conditions; such as but not limited to, heart disease, arthritis, obesity, infections, or any other medical problem that may be affected by the grooming process.
The health of each pet is Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming's number one concern. If Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming feels the safety or well-being of the Owner's Pet and/or a grooming associate is in jeopardy, a muzzle may be used, or services refused or discontinued. Should the groom need to be discontinued, the owner is still responsible for paying a $25.00 handling fee.
Zoom Zoom Groom/ PreZoomably Cats/Apex Academy of Professional Grooming reserves the right to charge additional fees for services we consider over and above the norm covered by our standard rates.
Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming reserves the right to refuse service to customers who pose a threat to our employees and other pets in our care, whether it is an aggression problem, health problem, or parasite problem.
·Should the owner's pet expose the unit or salon with parasites, there will be an additional $50.00 charged to cover Zoom Zoom Groom's/ PreZoomably Cats/ Apex Academy of Professional Grooming’s expense for fumigation of the premises. It is necessary to fumigate to prevent contamination to other dogs/cats.
Zoom Zoom Groom & PreZoomably Cats/ Apex Academy of Professional Grooming will never demat an extensively matted dog or cat.
Dematting is painful for the pet and can have lasting implications in regard to the dog/cat’s fears and negative associations to the grooming process. Should your dog/cat be extensively matted, the best option is to have the pet “shaved down” and create a plan going forward, where the owner recognizes the importance of maintenance (brushing/combing) with proper techniques & regular appointments. When this plan is implemented the owner can have the stylized, trim of their choice.
It has been our experience that when a pet is "shaved down" or "stripped" as it is called in the grooming profession, pre-existing conditions may appear. When a pet is very matted /pelted, air cannot get through to its skin. If the pet has an itch and bites itself, the skin will become sore and will not be able to heal through the matted coat. Stripping uncovers these skin conditions, as well as other skin problems that may have developed from the lack of air and grooming.
Please note that it is difficult to strip a matted pet without slightly irritating the skin since the groomer must get underneath the mats. THE ONLY WAY WE WILL CONSIDER STRIPPING YOUR PET WILL BE WITH YOUR CONSENT. There will be an extra charge for this service because the groomer will need extra blades, extra lubricant for the clipper, and more time to slowly and carefully get under the pet's mats/ pelt.
I, the undersigned, owner or person representing the owner, do hereby release Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming from any and all responsibility resulting in stripping my pet and understand and support the conditions stated in this agreement.
Right to Refuse Service- Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming has the right to refuse service for any reason it deems. In the event of a dog/cat that cannot be groomed safely without danger to the groomer/ employees/ or others, Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming will use muzzles, e-collars, straps etc. on dogs, but only a muzzle created specifically for cats on felines (air muzzle). Grooming services may be stopped mid-groom if necessary for the safety of the dog/ cat, or groomer. Grooming fees may still be applied.
Duty to Disclose- I have disclosed and will continue to disclose on an ongoing basis, any and all medical or other conditions, including but not limited to personality concerns or behaviours that may affect, limit or prevent my dog's/cat's ability to be at Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming.
Zoom Zoom Groom, PreZoomably Cats /Apex Academy of Professional Grooming follows the Personal Information and Protection And Electronic Documents Act of the Canadian Federal Government : (acts/P-8.6) and ensures that all personal information, (Name, Phone Numbers, Addresses, Pet Information) is only documented and saved within the 123 Pets Software Program (the program used by this business). This information is not shared on employee's phones or documents that they can print or save. We will not share this information with any other business or individuals.
·I authorize Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming to use photos, of my dog/s/ cat/s for whom I have legal ownership for any promotional materials regarding Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming programs, facilities, or services. All photos taken on the premises of Zoom Groom/ PreZoomably Cats by any employee or staff, will not be sold/ shared to other parties/websites/Facebook pages/or other social networking media. Promotional materials bearing these photos may be distributed for free to the public and posted on the Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming website. Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming reserves the right to use any photo or likeness for a time period beginning when this form is signed and ending upon written request of participant or legal pets owner.
I hereby agree to expressly and forever generally waive, discharge claims, indemnify, release liability, save, hold harmless and defend Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming, their invitees, sponsors, advertisers, owners, officers, directors, employees, volunteers, agents, representatives, leasers, and all others having interest in Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming (The Releases) from and against any and all injury, liability, claims, litigation, actions, suits, costs, losses, damages, attorney's fees, expenses or demands of every character whatsoever on account of, arising out of, resulting from or relating in any way to (1) any act or omission of the releases, including negligence, and (2) me or my dog's/cat's participation at Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming, or otherwise.
I agree that this release shall be binding on me and my successors, heirs, legal representatives, and assigns. I also expressly and forever release Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming from any duty to protect me or my dog (s)/ cat (s) from injury of any kind and agree that even if Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming chooses to implement safety precautions; such actions shall not alter the fact that I have released Zoom Zoom Groom/ PreZoomably Cats/ Apex Academy of Professional Grooming from any duty to protect me or my dog (s)/ cat (s).